Welcome to the tridias.co.uk website terms and conditions for use. These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you may not use or access this Website.

Before you place an order, if you have any questions relating to these terms and conditions please contact our Customer Service department by e-mail, or call us on +44 (0) 844 412 2576 between 9am-5:30pm Monday to Friday (excluding Bank Holidays).

Use of the website

Access

You are provided with access to this Website in accordance with these Conditions and any orders placed by you must be placed strictly in accordance with these Conditions.

Registration

You warrant that:

• The Personal Information which you are required to provide when you register as a customer is true, accurate, current and complete in all respects; and
• You will notify us immediately of any changes to the Personal Information by contacting our Customer Service department by e-mail, or calling us on +44 (0) 844 412 2576 between 9am - 5:30pm Monday to Friday (excluding Bank Holidays).

You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

Our rights

We reserve the right to:

• modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
• change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.

Pricing

• All prices are accurate at the time of publishing and include VAT where applicable.
• All prices are subject to adjustment including any changes to the rate of VAT. You will be notified of any price changes at the time of ordering.

Portrayal of Products

• Every attempt is made to portray items as accurately as possible, although slight variations may occur.
• All measurements and age guidelines are approximations.
• The reproduction of colour is as accurate as photographic and publishing procedures will allow. Please be aware that there may be differences in colour depending on individual screen calibration.

Availability

• All items are subject to availability.
• While every effort is made to keep our stock levels up to date, there may be some instances where items you have ordered are not available. Should this occur your order may be delayed for up to 28 days while our stocks are replenished.
• Standard delivery orders where one or more item is out of stock will only be shipped once all of the items are back in stock. Express delivery orders will be shipped within the agreed time limit regardless of item availability.
• You may remove any out of stock items from your order. Please call +44 (0) 844 412 2576 and speak to a member of our customer services team.
• You will be informed as soon as possible if any items you have ordered are not available.

Privacy Policy

We collect statistics on when you have opened an email message, when you have clicked on a URL contained in the message and sometimes whether you have performed a particular action, such as purchases, on the target website. You may receive a cookie which contains a unique identifier that identifies you and a particular email publisher. The cookie is used to track whether you visit certain pages and some of the activities that you perform on the website such as purchases. The information collected may be linked to your email address for decisions by the email publisher about future emails and advertisements to be sent to you.

 

 

Trading & Registered Co. Information

Tridias is the trading name of Cowboys & Cupcakes Ltd registration number 06479117 VAT No. 925 9722 92